My Dream Store | Support Center

Sign in to get help with your account and orders.

Other Issues

  • Unable to login into website ?
  • How to return my order ?
  • Unable to Cancel the Order ?
  • When will I get my refund ?
  • Cashback not received ?
  • Unable to apply coupon code ?
  • Amount debited but order did not place ?
  • My query is not listed here !

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Size {{order_selected.size}}
Quantity {{order_selected.quantity}}
Price {{order_selected.rate}}

Estimated Shipping on :{{order_selected.etd}}

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Returns accepted upto 15 days after delivery.

Order No: {{order_selected.transaction_id | limitTo:10}}

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Size {{order_selected.size}}
Quantity {{order_selected.quantity}}
Price {{order_selected.rate}}

Delivered on :{{order_selected.delivery_date | limitTo:10}}

Status : {{order_selected.dispatch_status}}

Returns accepted upto 15 days after {{order_selected.delivery_date | limitTo:10}}.

  • Where is my order ?
  • A part of my order is not delivered
  • Change size/color
  • I want to update my address
  • I want to return/refund for the product
  • I want to cancel my order

Where is my order ?

Still have doubts ? Raise a query to our customer service Executive.

Track raise query

A part of my order not delivered

Raise a query to our customer service Executive

raise query

I want to return/refund for the product

Raise a query to our customer service Executive

raise query

Others

Unable to login into website ?

Please go the login page ( login page ) and enter mobile number or email id to obtain the OTP. After recieving the OTP you can update your login credentials.

How to return my order ?

My Dream Store endeavors to provide the best quality and service to ensure complete satisfaction to the customer.

Returns are accepted only up to 15 days from the order delivery date.

Please go through our return/refund policy at RETURN/REFUND POLICY

Unable to cancel an order ?

If you are facing issues in cancelling any order which is not yet delivered. Please raise a query for our customer support team.

raise query

When will I get my refund ?

Please go through our return/refund policy at RETURN/REFUND POLICY

Cashback not received?

Cashbacks are only credited for the payments which are made on prepaid mode

raise query

Unable to apply coupon code ?

If you are facing an error while applying a coupon code, please check the validity of coupon for the product. You can also raise a query to our customer support team.

raise query

Amount debited but order did not place ?

Amount debited for failed transaction will be credited back to your account within 24 to 48hours of time if the payment was done via mydreamstore wallet and if the payment was done via Internet banking/credit/debit card/ Paytm take 5 to 7 working days of time.

raise query

My query is not listed here !

Please raise a query to our customer support team.

raise query
Please raise a query to our customer support team

Your ticket has been successfully created.

The ticket no is {{ticket_id}}

Please mention this for future conversations.

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